General terms Page

Bonnot-paris.com

Preamble

The simplified joint-stock company Bonnot Paris, owner of the trademark “Bonnot Paris” and acting under its name (hereinafter “Bonnot Paris” or “the Company”), is the publisher of the e-commerce website BONNOT-PARIS.COM (hereinafter the “Site”) accessible at the address https://bonnot-paris.com/ and its derivatives by geographic areas (eg: /fr/).

The purpose of this Site is to enable Internet users to:

- The online purchase of natural colored stones, including precious stones, semi-precious stones, diamonds, pearls and opals (hereinafter the “Single Stone” offer).

- Online shopping for custom-made and semi-custom jewelry, including jewelry settings set with natural stones selected by customers with the help of Bonnot Paris. These services include extensive customization and expert advice to meet the specific expectations and tastes of customers.

These General Conditions of Sale and Use govern the relationship between the Company and any Internet user using the Site and its Services and/or using the contact form (hereinafter referred to as the “User”) and/or having initiated a purchasing process on the Site (hereinafter referred to as the “Customer”).

Article 1 - Definitions

- Customers: means the co-contractor of the Bonnot Paris Company, holder of the Bonnot Paris trademark and owner of the Site. This co-contractor is considered under French consumer law to be a “consumer” (or even “non-professional”) and undertakes to act in this capacity when creating his Account on the Site. As such, it is expressly acknowledged that the Customer acts outside of any professional or commercial activity. The Customer can only be a natural or legal person (non-professional) with the legal capacity to enter into contracts.

- General Conditions: Refers to this document entitled “BONNOT General Conditions of Sale and Use-PARIS.COM » (or simply called “CGVU”).

- Account: Refers to the module set up by Bonnot Paris, accessible online at the address https://bonnot-paris.com/mon-compte and allowing the User to have access to general information for managing his account and also to select and order a certain number of Products available on the Site. The User cannot purchase Products on the Site without having first created an Account.

- Sheet: means the presentation sheet of a Product offered for sale online on the Site.

- Basket: means the summary page of the Products chosen by the Customer as they browse the Site with a view to placing a possible order.

- Product: means the good(s) available to order on the BONNOT- SitePARIS.COM, namely gemstones, ring settings and other jewelry, as well as the result of their assembly as ordered by the Customer.

- Site: Refers to the website set up by the Company, accessible online at the address https://BONNOT-PARIS.COM/The Site includes the technical and software infrastructure as well as the content, including texts, sounds, still or animated images, videos and databases, logos, hypertext links, tree structure and layout, tabs and navigation menu, etc.

- User: Refers indifferently to the Customer placing an order on the Site via the Account or the simple visitor browsing the Site, this browsing must comply with these General Conditions.

Article 2: Purpose/Description of the services offered via the BONNOT Site-PARIS.COM

2.1 Purpose of the Site

The Site allows Users to use and browse the Site (and view offers), make requests for information and place orders for Products via their Account.

2.2 Status and obligations of the Company

First of all, it is specified that all Products offered for sale on the Site are shipped subject to their availability and/or the availability of the materials composing them (for frames). In fact, the presentation of Products on the Site at a given time does not imply or guarantee that these Products will be available at all times. The Company reserves the right to discontinue the sale of any Product at any time.

Once finalized, the User's order constitutes acceptance of the Company's offer, which means that the User confirms that they wish to purchase the Products as described on the Site and on the Sheet, that they accept the price offered and that they acknowledge that placing this order implies an obligation to pay on their part. Consequently, when the User confirms their order, they agree to be bound to the Company by a sales contract, subject to the availability of the Products and the validation of their payment under the conditions set out below.

Purchases made from the Site are intended for personal use and must not be made as part of a commercial activity or for commercial gain. In case of serious doubt, the Company reserves the right to refuse any order for multiple quantities of one or more Products from a single Customer and/or intended for a single postal address.

# Article 3: Acceptance of the BONNOT General Conditions-PARIS.COM

The Site is accessible to Users via the Internet from a fixed or mobile terminal equipped with an internet browser. The purpose of these General Conditions is to define the terms and conditions under which the User is authorized to use the Site as well as the terms of access and operation of the Services offered by the Company on the Site. They prevail over any other document that may have been communicated to the Company. All Users hereby acknowledge that the services offered by the Company via the Site are intended to evolve and be modified.

Access to and use of the Site implies full acceptance of these General Conditions. Any condition or clause contrary to the General Conditions opposed by the User will therefore, in the absence of express written acceptance by the Company, be unenforceable against it.

The Company reserves the right, at its sole discretion, at any time and without notice, to modify the Site, the services or to modify these General Conditions including the financial conditions.

The applicable General Conditions are those in force during each navigation on the Site by Users. The User must ensure that they regularly consult these Conditions. However, the Company will endeavor to inform Users holding an Account of any updates to these Conditions, by email to the address referenced in the Account.

Any person may use the services offered via the Site provided that they are an adult and legally capable natural person. Furthermore, the Company reminds all Users that they must have a working email address. In the absence of a valid email address, the Company will be unable to meet its obligations and may not be held liable for this failure under any circumstances.Specifically, it will not be able to respond to any request made via the contact form and will be unable to process any order placed on the Account.

Finally, the Company reminds that any order placed via the Account will only be definitively validated once these General Conditions have been read and accepted by the User. The User thus acknowledges that he is fully informed and that he is bound by all the provisions constituting these General Conditions.

Acceptance of these General Conditions in the form of a “check box” at the time of creating the Account constitutes proof that the User has read the said provisions and constitutes acceptance of these.

These General Conditions are binding for the entire duration of use of the Site as well as during the ordering phase of a Product on the Site until receipt of said Product. Also included in the ordering phase are the design phases of the “semi-custom” or “custom-made” Products and the exchange of information by electronic mail between the User and the Company, notwithstanding their realization in whole or in part outside the Site.

Likewise, these General Conditions are only available in French and English. They are applicable to all orders delivered in France and internationally, subject to French law only.

Any use of the Site by the User after any modifications to the General Conditions constitutes acceptance by the latter of the new General Conditions. The General Conditions appearing online on the Site prevail over any printed version of an earlier date. The User may at any time cease to use the Site but remains responsible for any previous use.

The fact that the Company does not avail itself, at any given time, of a provision of these General Conditions, may not be interpreted as a waiver of the right to subsequently assert this same provision.

# Article 4: Access, security and continuity of the BONNOT Site-PARIS.COM

4.1 Access to the Site

Access to and navigation of the Site are free. Ordering a Product on the Site (via the Customer Account) is subject to a fee. Ordering visuals relating to design projects is free within the limits set out in Article 5.6.4 hereof.

4.2 Availability of the SiteThe Site is accessible 24 hours a day, 7 days a week. Due to the nature and complexity of the internet network, and in particular, its technical performance and response times for consulting, querying or transferring information data, the Company implements all reasonable means at its disposal, in accordance with the rules of the art, to allow access to and use of the Site and the services offered but is not bound by any obligation to achieve this. Therefore, in view of the hazards linked to the very nature of the internet network, the Company does not guarantee that the Site operates without interruption and that the servers which provide access to it and/or third-party sites for which hypertext links appear do not contain viruses.

The Company cannot be held responsible if one or more Users are unable to connect to the Site due to any technical fault or problem.

The Company reserves the right, without prior notice or compensation, to temporarily close the Site and access to one or more services included therein, in particular to carry out maintenance operations, updates, modifications or changes to operational methods or to restrict the hours of accessibility of the Site, without this list being exhaustive.

In the event of temporary or prolonged unavailability of the Site, particularly in the event of the occurrence of "bugs", the Company cannot be held liable for any damages incurred, other than those arising directly from the failure to perform its obligations listed herein.

The Company cannot be held responsible for the proper functioning of the User's computer equipment or their access to the Internet. For optimal operation of the Site, the Company recommends that each User use computer equipment with the following minimum configuration:

- Chrome version 98+

- Safari 14+

- Edge 98.0+

- Firefox 90+

- iOS 14+

- Android 11.0+

The User acknowledges that access to and use of the Site may be made impossible due to the absence of this minimum configuration on their computer equipment. The User acknowledges having verified that the computer configuration they have is adequate, does not contain any viruses and is in good working order. The equipment (computer, mobile phone, software, telecommunications means, etc.) allowing access to the Site are the sole responsibility of the User, as are the telecommunications costs incurred by their use.

Furthermore, the Company reserves the right to supplement or modify, at any time, the Site and the services available therein according to technological developments. It is the User's responsibility to ensure that the IT and transmission resources at their disposal are up to date so that these resources can adapt to changes in the Site.

Respect for the rules of use

The User is able to take advantage of the features made available on the Site. In general, the User is prohibited, in the context of using the Site, from engaging in acts of any nature whatsoever, such as the writing, publication and posting online, broadcasting, transmission, dissemination of data and/or content that would be contrary to the law, would harm public order, or the rights of the Company or third parties.

In particular, without this list being exhaustive, the User undertakes to respect the following rules when using the Site:

- Do not use a false identity to deceive others and communicate accurate information when using the Site;

- Comply with applicable laws and respect the rights of third parties, as well as these provisions of the General Conditions;

- Use the Site fairly, in accordance with its purpose and in accordance with the legal and regulatory provisions and practices in force;

- Respect the intellectual property rights relating to the content provided by the Company, as well as the intellectual property rights of third parties such as the creator of the Site or, possibly, the creator(s) of the Products; consequently, each User is prohibited from reproducing and/or communicating to the public, via the Site, one or more contents without the authorization of the holders of the rights relating to these contents, when required;

- Not to divert or attempt to divert any of the Site's functionalities outside of its normal use as defined in these General Conditions;

- Do not overload the Site in any way;

- Do not collect information contained on the Site on a massive scale and without prior authorization;

- Do not use, to navigate the Site, robot software or any other equivalent automated process or tool;

- Not to disseminate data, information or content that has the effect of diminishing, disrupting or preventing the normal use of the Site;

- Not to carry out advertising actions without prior and explicit agreement from the Company;

- Do not use the site for professional purposes without prior and explicit agreement from the Company.

Furthermore, in application of the regulations on the fight against money laundering, the User declares that:

- the origin of the funds that he pays to the Company for the purchase of the Products is perfectly legal and does not come from any activity contrary to national and international legislation relating to financial transactions;

- he has not derived any direct or indirect profit from any false justification of income of the perpetrator of a crime or an offence, nor has he contributed to an operation of investment, concealment or conversion of the direct or indirect product of a crime or an offence.

In general, the User undertakes to comply with the laws and regulations applicable in France and, where applicable, in his country, in the fight against corruption.

In the event of a breach by a User of one or more of these rules, the Company reserves the right to unilaterally suspend and/or terminate these General Conditions and all associated contracts or special conditions and/or to block orders and/or from the User concerned, and/or to block their access to all or part of the Site, without any compensation, in accordance with the terms set out in article 7 of these General Conditions.

# Article 5: Order on the Site/Conclusion of the online contract

5.1 Description of the Products present on the Site

The essential characteristics of the Products, services and their respective prices are made available to the User on the BONNOT- website.PARIS.COM. In accordance with decree n°2002-65 of January 14, 2020 relating to the trade in gemstones and pearls, the Company undertakes to provide all information relating to the treatment of gemstones sold on its site.Colored stones resulting from treatment (such as heat treatment or irradiation) will be indicated by the words "With treatment" and, where possible, accompanied by a description of the treatment in question. When the Company does not officially receive this information from its supplier, the Product will be accompanied by the simple words "Without information on treatment", therefore not guaranteeing whether there has been any treatment and the nature of this treatment. Finally, when the stone has not undergone any treatment, the words "without treatment" will be indicated in the description of the stone concerned.

The measurements (size and weight) of the Products are not contractual. Although carried out using extremely precise tools, the measurements are provided to the User for information purposes only. The Company cannot commit to the exact value of these measurements, in particular because they may vary from one measuring tool to another. The USER ACKNOWLEDGES AND ACCEPTS THAT THE MEASUREMENTS OF THE PRODUCTS THAT THEY ORDER ARE TRANSMITTED TO THEM FOR PURELY INDICATIVE PURPOSES AND ARE NOT CONTRACTUAL.

Before placing an order, the User acknowledges having received all the information necessary for their choice. The User also confirms that they have read the delivery costs of the Product they wish to order, as well as the terms of payment, delivery and execution of the contract.

The Company undertakes to honor the User's order within the limits of available Product stocks only. Failing this, the Company will inform the User as soon as possible by any relevant means (error message, email sent to the User when ordering, etc.). The unavailability of a Product is in principle indicated on the page of the Product concerned. Users may also be informed of the restocking of a similar or almost identical Product by the Company.

In the event of unavailability of a Product, the Company may, at the request of the User:

- Offer to ship all Products at the same time as soon as the out-of-stock Products become available again (in the case of a multiple order),

- Proceed with a partial shipment of the available Products initially, then ship the remainder of the order when the other Products are available, subject to clear information regarding the additional transport costs that may be incurred (in the case of a multiple order),

- Propose an alternative Product of equivalent quality and price, accepted by the Customer.

If the Customer decides to cancel his order for unavailable Products, he will obtain a refund of all sums paid for the unavailable Products no later than thirty (30) days after confirmation of payment.

Furthermore, the contractual information concerning the Products is presented in detail and in French or English. In accordance with French law (the Company's country of domicile), it is summarized and confirmed when the order is validated.

THE PARTIES ALSO AGREE THAT ILLUSTRATIONS, SKETCHES, CUSTOM PRE-DESIGN VISUALS OR PHOTOS OF THE PRODUCTS OFFERED FOR SALE ON THE SITE HAVE NO CONTRACTUAL VALUE. THEY ARE TRANSMITTED TO THE USER FOR ILLUSTRATIVE PURPOSES.

The validity period of the Product offer and their prices are specified on the Site. The Company updates its Catalog daily.

5.2 Quality and origin of products

Without this constituting any obligation of result or means, the Company undertakes to select all of its suppliers for the quality and "responsible" origin of their Products (in particular for gemstones). However, the Company does not guarantee the User that the Products it offers for sale on its Site have been extracted from responsible mining activities, in particular respecting international ethical and ecological commitments, or that they have not, in any way, helped to finance illicit activities. Regrettably, the gemstone trade is today subject to this type of moral hazard, for which state-of-the-art methods and technologies do not allow perfect traceability.

Although Bonnot Paris makes every effort to promote and conduct a responsible, lawful, and fair trade in colored stones, it cannot guarantee Users that the Products on the Site fully meet these criteria. However, the Company undertakes to blacklist any supplier whose Products are deemed to be contrary to its ethical commitments and to moral order in general.

Whenever possible, the Company will inform the User of the Country and/or Region and/or, possibly, the mining area from which the Product originates. This information is included in the Product description. It is provided to the User for purely indicative and non-contractual purposes. The Company does not guarantee the veracity of this information, which is provided to it without formal proof by its trusted suppliers.

5.3 Validity of the Order on the Site

To be able to purchase a Product, the Customer must be at least 18 years old and have the legal capacity to enter into a contract with the Company.

The Site does not have any minimum purchase requirements before an order is validated.

Any order on the Site requires the prior creation of an Account and connection to said Account using the login details chosen by the User.

The User can check the status of their order at any time on the Site. Delivery tracking can, where applicable, be carried out using the online tracking tools of certain carriers (La Poste “Valeurs déclarée” in France, FedEx internationally).

The User may also contact the Company's sales department at any time by email, at the address hello@bonnot-paris.com, in order to obtain information on the status of his order. The information that the User provides to the Company when placing an order must be complete, accurate and up-to-date. The Company reserves the right to ask the User to confirm, by any appropriate means, his identity, eligibility and the information provided.

The User must follow a series of steps specific to each Product offered by the Company in order to place and finalize their order. As such, the steps described below are systematic:

- Information of the User on the Site and when ordering concerning the essential characteristics of the Product;

- The User chooses the Product, its possible options and determines its quantity, places it in the Basket;

- Once the Products have been selected and placed in the Basket, the User can access the basket or continue shopping.

- To validate his basket, he must click on the Basket and check that the contents of his order are correct.

- If the User has not already done so, he will then be invited to identify himself or to register via a registration form.

- If the User has just registered for the first time, he/she will have to complete his/her delivery address and his/her billing address if it is different from the delivery address. If the User was already registered or identified, he/she will simply have to confirm his/her delivery and/or billing address.

- Once the User has validated the contents of the Basket, identified/registered and chosen their delivery method, an automatically completed online form will be displayed to them, summarizing the price, applicable taxes and, where applicable, delivery costs.

- The User is invited to check the full contents of his order (including the price, quantity, characteristics and references of the Product(s) ordered, the delivery method and address).

- The User then clicks on the “Continue” button to begin the process of validating their order and initiating the process of purchasing the Product(s) appearing in their Basket.

- The User accepts in parallel the present General Conditions BONNOT-PARIS.COM as well as the withdrawal conditions included therein (excluding “semi-custom” or “custom-made” Products, in accordance with current legislation).

- The User follows the instructions for payment of the Products. He selects the payment method of his choice (Paypal, secure payment via Stripe or by bank transfer). If the User chooses to pay by credit card, he is redirected to a secure payment module (via Stripe). The User is solely responsible for the choice of his payment method. The Company declines all responsibility in this choice, nor in the execution of the payment phase. Depending on the payment method chosen, the User acknowledges having read and accepted without reservation the General Conditions of Use of the company Stripe or the general conditions of the company Paypal or his own bank.

PLACING AN ORDER CONSTITUTES A SALES CONTRACT BETWEEN THE COMPANY AND THE USER, SUBJECT TO THE AVAILABILITY OF THE PRODUCTS ORDERED AND THE VALIDITY OF THE PAYMENT METHOD USED.

It is specified that neither the order placed by the User online nor the acknowledgment of receipt of the order sent by the Company to the User by email constitutes an invoice. Regardless of the order or payment method used, the Customer will receive the original invoice by email after payment validation.

Once the process described above has been completed, the User will receive confirmation exclusively by email of the payment of the order, as well as an acknowledgment of receipt of the order confirming it.

For delivered Products, this delivery will be made to the address indicated by the User, knowing that this address must be located in a country where the trade in jewelry and gemstones is officially authorized by the laws and regulations of the European Union. An interactive and up-to-date list of countries subject to international financial sanctions or embargoes on precious stones and metals is available at the following link: https://www.douane.gouv.fr/demarche/consulter-la-carte-interactive-des-mesures-de-restrictions-commerciales.

Any country appearing in this interactive list at the time of the Order cannot be selected by the User as the country of delivery of the Product ordered.

THE COMPANY RESERVES THE EXCLUSIVE AND DISCRETIONARY RIGHT TO REFUSE ANY DELIVERY TO A COUNTRY DUE TO ITS GEOPOLITICAL CONTEXT AT THE TIME OF THE ORDER.

In accordance with the provisions of the Civil Code relating to remote identification, the User undertakes to provide truthful identification details.The Company reserves the right to refuse the order, for example, for any abnormal request, made in bad faith or for any reason it deems legitimate.

It is the User's responsibility to keep copies of the documents relating to their order (the confirmation email, the Delivery Email, the General Conditions, and any other useful document). Furthermore, if the amount of the order exceeds 120 euros including tax, the Company will keep a copy of the order in its files, for the duration provided for by law. During this period, the User may request a copy of their order at any time. In this case, the Company reserves the right to charge the User the costs relating to the recovery and sending of the requested document.

5.4 Reservation of ownership of the Products

The Products present on the Site and ordered by the User remain the property of the Company until full payment of the price by the User who placed the order.

Intellectual property rights on illustrations, photographs, sketches, pre-design visuals and/or jewelry models are never transferred to the Customer when purchasing a Product on the Site, even if they purchase a custom design service for a Product. THE CUSTOMER EXPRESSLY ACCEPTS THIS CONDITION AND ACKNOWLEDGES THAT THEY ARE PURCHASING A FINISHED PRODUCT FROM THE COMPANY AND IN NO EVENT A VISUAL, CONCEPT OR PRODUCT MODEL. THE CUSTOMER THEREFORE WAIVES ANY EXCLUSIVITY ON THE PRODUCT MODELS THAT THEY ORDER ON THE SITE, EVEN WHEN THEY ARE THE RESULT OF A “CUSTOM-MADE” DESIGN.

The Company, however, prohibits any reuse whatsoever of sketches, visuals and models of Products whose creation has clearly been shared with the Client. This obvious nature will be assessed by the precision of the Client's contributions and/or instructions during the design phase of said sketches, visuals or models, in particular by the provision of drawings with metrics, specific dimensions, or any other element restricting the Company's creative contribution.

5.5 Terms of delivery of the Products

The terms of delivery of the Products (in particular the dedicated times and costs) are described on the Site and reminded to the User at the time of their order.

Delivery methods

The delivery of the Product (delivery) is carried out by a trusted partner of the Company. For shipments of Products in France (Metropolitan France and DROM-COM), the Company entrusts the delivery of the Products to LA POSTE, through its specific offer called "Declared Value". This delivery service is chargeable. It covers losses or damages during shipping up to the declared value of the goods. Delivery is thus ensured up to the declared value at shipment and the Product is delivered against signature to the recipient Customer (or their agent, if applicable). A tracking service during the delivery period is also included in the delivery costs.

For more information on LA POSTE's "Declared Value" service, the User can consult the following link at any time: https://www.laposte.fr/entreprise/produit-entreprise/valeur-declaree.

International shipments of Products are handled by the service provider FEDEX. This service provider also offers a warranty service in case of loss, theft, or damage, as well as a tracking service. This delivery service is chargeable and has its own pricing. Delivery costs vary depending on the destination country or geographic region.

To find out more: https://www.fedex.com/fr-fr/home.html

Delivery is made by default to the delivery address determined by the User within their Account or, where applicable, to the one provided by the User at the time of their order. The delivery address may differ from the billing address. Due to the financial value of the Products and the risk of theft, Bonnot Paris does not offer any standard delivery method or collection of goods in store or at a parcel relay point.

Delivery costs

Delivery costs will be mentioned on the Site and adapted according to the delivery methods chosen (including the delivery address) when the User places the order.

Delivery times

The delivery time is also mentioned on the Site and is reminded to the User at the time of their order. Delivery times are adapted according to the service and/or Product(s) chosen and the delivery methods chosen (including the delivery address) when the User places the order.

The User expressly acknowledges having read and accepted the delivery time offered to him at the time of his order on the Site.

This deadline has contractual value and must be respected by the Company. The Company undertakes to make its best efforts to deliver the Products ordered on time. If this deadline is exceeded, the User may order the Company by registered letter to deliver the Product within a new deadline. This new deadline must be reasonable and represent at least fifty percent (50%) of the initial deadline.

Only in the event of non-compliance by the Company with this second deadline will the Customer be entitled to cancel their order and receive a refund for the Products ordered. In the event of delivery being impossible or of a delay within the second deadline, the User must send another registered letter confirming their request for a refund for the Products ordered. The Company will then proceed to a full refund for the Products ordered within fourteen (14) days following receipt of the last registered letter.

The Company may grant a refund for a Product without receipt of a letter from the Customer, particularly in the event of delivery being impossible. This article does not apply in the event of a delay in delivery due to force majeure. A simple delay due to Bonnot Paris's partner delivery company is not considered a case of force majeure.

The Company reminds that at the moment the User takes physical possession of the Products, the risks of loss or damage to the Products are transferred to him. IT IS THE USER'S RESPONSIBILITY TO NOTIFY THE CARRIER OF ANY POSSIBLE RESERVATIONS ON THE PRODUCT(S) DELIVERED.

5.6 Price of Products

Price display

All Products on the Site are chargeable and have a sales price. All prices displayed include value-added tax (including VAT), at the legal rate in effect on the invoice date. The price displayed on a Product Sheet is the price including VAT excluding delivery costs. Delivery costs are only included at the time of ordering, after the User has selected the chosen delivery method.

The prices indicated on the Site are in euros by default. They can be expressed in dollars or pounds sterling, depending on the choice made by the User in the currency selector on the Site header (top right). At any time, the User can review his choice of currency before confirming his order. The User acknowledges that the Company is free to apply currency conversion rates (€->$ or €->£) that she wishes.

Price changes

The prices of the Company's suppliers are subject to change, in particular depending on the prices of the material. Consequently, the prices indicated on the Site may change for a Product or a range of Products of similar or almost identical quality and measurements. They may also be modified in the event of special offers or sales. The trade in jewelry and gemstones (or colored stones) is subject to a trading market in such a way that the Company does not guarantee any stability in the evolution over time of the prices charged on its Site.

Price validity

THE PRICES INDICATED ON THE SITE ARE VALID, EXCEPT IN THE EVENT OF GROSS OR OBVIOUS ERRORS. THE APPLICABLE PRICE IS THE PRICE INDICATED ON THE SITE ON THE DATE THE ORDER IS PLACED BY THE USER.

Pricing specific to sketches and visuals of Products to be designedThe Company offers a Product preview service through digital visuals and/or hand-drawn and digitized sketches. This service is made available as part of the design of “semi-custom” or “custom-made” Products as provided on the Site under the heading https://bonnot-paris.com/sur-mesure.html.

The preview service is free within the following limits:

- For “Half-measure”: One (1) visual per Product design project.

- For “Custom-made”: Two (2) visuals per Product design project, supplemented by the possibility of making two (2) new modifications to the visual chosen from the 2 initially proposed.

Beyond these limits, the User will be charged a fixed amount of sixty euros excluding tax (60 € excluding tax) per visual or per modification of a visual. The User is informed in advance of the pricing terms of this service before confirming his order. The User will also be invited to consult the price list for the design of pre-design visuals of the Products by clicking on the following link: https://bonnot-paris.com/nos-tarifs-previsualisation.

The Company is committed to transparency regarding this service and to informing the User when the flat rate applies. The User is free to refuse this service, in which case their order for a “semi-custom” or “custom-made” Product cannot be validated, except in exceptional circumstances with the express agreement of the Company.

5.7 Payment terms for Products

The User makes payment for his order when validating his Basket, using the payment methods offered on the Site.

Validation of the order is subject to acceptance by the User of these General Conditions and the delivery and payment terms.

For orders of "semi-custom" or "custom-made" Products, a deposit of 50% of the total amount of the order is required upon validation of the order. The balance of the order will be payable upon delivery of the Product. Manufacturing times may vary from 4 to 6 weeks once the deposit has been received.

The payment methods accepted by the Company are as follows:

- Payment by credit card via the secure Stripe service.

- Payment via PayPal.

- Payment by transfer bancaire.Le Payment by credit card is secured by the service provider Stripe. The Company has no access to the User's banking information under any circumstances. This information is processed directly by Stripe, in accordance with their general terms of use.

In case of payment by bank transfer, the order will be validated after receipt of payment in the Company's bank account. The transfer information will be sent to the User after validation of their order on the Site.

# Article 6: Right of withdrawal

In accordance with the legal provisions in force, the User has a period of fourteen (14) calendar days from receipt of the Product to exercise his right of withdrawal from the Company, without having to provide reasons or pay a penalty, for the purpose of exchange or reimbursement, provided that the Products are returned in their original packaging and in perfect condition within fourteen (14) days following notification to the Company of the User's decision to withdraw.

“HALF-CUSTOM” AND “CUSTOM-MADE” PRODUCTS ARE NOT SUBJECT TO THE RIGHT OF WITHDRAWAL, IN ACCORDANCE WITH THE LEGAL PROVISIONS IN FORCE.

Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be resold as new, accompanied by the purchase invoice. Damaged, soiled or incomplete products will not be accepted.

The right of withdrawal may be exercised online, using the withdrawal form available on the Site, in which case an acknowledgment of receipt on a durable medium will be immediately communicated to the User by the Company, or any other unambiguous declaration expressing the desire to withdraw.

If the right of withdrawal is exercised within the aforementioned period, only the price of the Product(s) purchased and the delivery costs will be refunded; the return costs will remain the responsibility of the User.

The refund will be made within fourteen (14) days from notification to the Company of the decision to withdraw, subject to receipt of the returned Products. The Company will make the refund using the same means of payment as that used for the initial transaction, unless the User expressly agrees to a different means of payment. This refund will not incur any costs for the User.

# Article 7: Liability and guarantee

The Company declines all liability in the event of loss or damage to the Products upon delivery, unless the User notifies the carrier of the necessary reservations at the time of delivery. In the event of loss or damage, the User must inform the Company within three (3) days of receipt of the Products.

The Products sold on the Site comply with the regulations in force in France. The Company cannot be held liable for non-performance of the contract concluded, on the one hand in the event of force majeure, as defined by the French courts, and on the other hand in the event of fault of the User or the unforeseeable and insurmountable act of a third party to the contract.

In any event, the Company's liability is limited to the amount of the order.

# Article 8: Customer Service

For any information or questions, the Company's customer service can be reached by telephone at 01 89 70 99 85 from Monday to Friday from 9 a.m. to 5:30 p.m., by email at the address hello@bonnot-paris.com, or by post to the following address:

Bonnot Paris  10 Peace Street  75002 Paris

# Article 9: Intellectual property

All texts, comments, works, illustrations, works and images reproduced or represented on the Site are strictly reserved under copyright and intellectual property law and for the entire world. As such and in accordance with the provisions of the Intellectual Property Code, only use for private purposes, subject to different or even more restrictive provisions of the Intellectual Property Code, is authorized.Any total or partial reproduction of the Site is strictly prohibited.

# Article 10: Personal data

The Company is committed to protecting Users' personal data. All personal data concerning the User collected by the Company is treated with the strictest confidentiality, in accordance with the provisions of the Privacy Policy and the European General Data Protection Regulation (GDPR).

# Article 11: Disputes

In the event of a dispute, an amicable solution will be sought before any legal action. The User is informed that he or she may in any event resort to conventional mediation, in particular with the Consumer Mediation Commission (Consumer Code, Article L534-7) or with existing sectoral mediation bodies, or to any alternative dispute resolution method in the event of a dispute.

# Article 12: Applicable law and competent jurisdiction

These General Conditions are subject to French law. In the event of a dispute and in the absence of an amicable agreement, jurisdiction shall be granted to the competent French courts, notwithstanding multiple defendants or third-party claims.

# Article 13: Miscellaneous provisions

If one or more provisions of these General Conditions are held to be invalid or declared as such pursuant to a law, regulation or following a final decision of a competent court, the other provisions shall retain their full force and scope.

The fact that one of the Parties does not take advantage of a breach by the other Party of any of the obligations referred to in these General Conditions cannot be interpreted for the future as a waiver of the obligation in question.

# Article 14: Company contact details

Bonnot Paris

10 Peace Street  75002 Paris

Bonnot Paris

8 Place Monseigneur Rumeau  49100 Angers

Telephone: 01 89 70 99 85 (Monday to Friday, 9 a.m. to 5:30 p.m.)

Email: hello@bonnot-paris.com

# Article 15: Modification of the General Conditions

The Company reserves the right to modify these General Conditions at any time. The new General Conditions will be applicable to any order after they are posted online on the Site.

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These General Conditions of Sale and Use are updated as of August 5, 2024.

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Please note that all of these General Conditions must be approved by the User during each order on the Site.

General conditions of sale and use

Bonnot-paris.com

Preamble

The simplified joint-stock company Bonnot Paris, owner of the trademark “Bonnot Paris” and acting under its name (hereinafter “Bonnot Paris” or “the Company”), is the publisher of the e-commerce website BONNOT-PARIS.COM (hereinafter the “Site”) accessible at the address https://bonnot-paris.com/ and its derivatives by geographic areas (eg: /fr/).

The purpose of this Site is to enable Internet users to:

- The online purchase of natural colored stones, including precious stones, semi-precious stones, diamonds, pearls and opals (hereinafter the “Single Stone” offer).

- Online shopping for custom-made and semi-custom jewelry, including jewelry settings set with natural stones selected by customers with the help of Bonnot Paris. These services include extensive customization and expert advice to meet the specific expectations and tastes of customers.

These General Conditions of Sale and Use govern the relationship between the Company and any Internet user using the Site and its Services and/or using the contact form (hereinafter referred to as the “User”) and/or having initiated a purchasing process on the Site (hereinafter referred to as the “Customer”).

Article 1 - Definitions

- Customers: means the co-contractor of the Bonnot Paris Company, holder of the Bonnot Paris trademark and owner of the Site. This co-contractor is considered under French consumer law to be a “consumer” (or even “non-professional”) and undertakes to act in this capacity when creating his Account on the Site. As such, it is expressly acknowledged that the Customer acts outside of any professional or commercial activity. The Customer can only be a natural or legal person (non-professional) with the legal capacity to enter into contracts.

- General Conditions: Refers to this document entitled “BONNOT General Conditions of Sale and Use-PARIS.COM » (or simply called “CGVU”).

- Account: Refers to the module set up by Bonnot Paris, accessible online at the address https://bonnot-paris.com/mon-compte and allowing the User to have access to general information for managing his account and also to select and order a certain number of Products available on the Site. The User cannot purchase Products on the Site without having first created an Account.

- Sheet: means the presentation sheet of a Product offered for sale online on the Site.

- Basket: means the summary page of the Products chosen by the Customer as they browse the Site with a view to placing a possible order.

- Product: means the good(s) available to order on the BONNOT- SitePARIS.COM, namely gemstones, ring settings and other jewelry, as well as the result of their assembly as ordered by the Customer.

- Site: Refers to the website set up by the Company, accessible online at the address https://BONNOT-PARIS.COM/The Site includes the technical and software infrastructure as well as the content, including texts, sounds, still or animated images, videos and databases, logos, hypertext links, tree structure and layout, tabs and navigation menu, etc.

- User: Refers indifferently to the Customer placing an order on the Site via the Account or the simple visitor browsing the Site, this browsing must comply with these General Conditions.

Article 2: Purpose/Description of the services offered via the BONNOT Site-PARIS.COM

2.1 Purpose of the Site

The Site allows Users to use and browse the Site (and view offers), make requests for information and place orders for Products via their Account.

2.2 Status and obligations of the Company

First of all, it is specified that all Products offered for sale on the Site are shipped subject to their availability and/or the availability of the materials composing them (for frames). In fact, the presentation of Products on the Site at a given time does not imply or guarantee that these Products will be available at all times. The Company reserves the right to discontinue the sale of any Product at any time.

Once finalized, the User's order constitutes acceptance of the Company's offer, which means that the User confirms that they wish to purchase the Products as described on the Site and on the Sheet, that they accept the price offered and that they acknowledge that placing this order implies an obligation to pay on their part. Consequently, when the User confirms their order, they agree to be bound to the Company by a sales contract, subject to the availability of the Products and the validation of their payment under the conditions set out below.

Purchases made from the Site are intended for personal use and must not be made as part of a commercial activity or for commercial gain. In case of serious doubt, the Company reserves the right to refuse any order for multiple quantities of one or more Products from a single Customer and/or intended for a single postal address.

# Article 3: Acceptance of the BONNOT General Conditions-PARIS.COM

The Site is accessible to Users via the Internet from a fixed or mobile terminal equipped with an internet browser. The purpose of these General Conditions is to define the terms and conditions under which the User is authorized to use the Site as well as the terms of access and operation of the Services offered by the Company on the Site. They prevail over any other document that may have been communicated to the Company. All Users hereby acknowledge that the services offered by the Company via the Site are intended to evolve and be modified.

Access to and use of the Site implies full acceptance of these General Conditions. Any condition or clause contrary to the General Conditions opposed by the User will therefore, in the absence of express written acceptance by the Company, be unenforceable against it.

The Company reserves the right, at its sole discretion, at any time and without notice, to modify the Site, the services or to modify these General Conditions including the financial conditions.

The applicable General Conditions are those in force during each navigation on the Site by Users. The User must ensure that they regularly consult these Conditions. However, the Company will endeavor to inform Users holding an Account of any updates to these Conditions, by email to the address referenced in the Account.

Any person may use the services offered via the Site provided that they are an adult and legally capable natural person. Furthermore, the Company reminds all Users that they must have a working email address. In the absence of a valid email address, the Company will be unable to meet its obligations and may not be held liable for this failure under any circumstances.Specifically, it will not be able to respond to any request made via the contact form and will be unable to process any order placed on the Account.

Finally, the Company reminds that any order placed via the Account will only be definitively validated once these General Conditions have been read and accepted by the User. The User thus acknowledges that he is fully informed and that he is bound by all the provisions constituting these General Conditions.

Acceptance of these General Conditions in the form of a “check box” at the time of creating the Account constitutes proof that the User has read the said provisions and constitutes acceptance of these.

These General Conditions are binding for the entire duration of use of the Site as well as during the ordering phase of a Product on the Site until receipt of said Product. Also included in the ordering phase are the design phases of the “semi-custom” or “custom-made” Products and the exchange of information by electronic mail between the User and the Company, notwithstanding their realization in whole or in part outside the Site.

Likewise, these General Conditions are only available in French and English. They are applicable to all orders delivered in France and internationally, subject to French law only.

Any use of the Site by the User after any modifications to the General Conditions constitutes acceptance by the latter of the new General Conditions. The General Conditions appearing online on the Site prevail over any printed version of an earlier date. The User may at any time cease to use the Site but remains responsible for any previous use.

The fact that the Company does not avail itself, at any given time, of a provision of these General Conditions, may not be interpreted as a waiver of the right to subsequently assert this same provision.

# Article 4: Access, security and continuity of the BONNOT Site-PARIS.COM

4.1 Access to the Site

Access to and navigation of the Site are free. Ordering a Product on the Site (via the Customer Account) is subject to a fee. Ordering visuals relating to design projects is free within the limits set out in Article 5.6.4 hereof.

4.2 Availability of the SiteThe Site is accessible 24 hours a day, 7 days a week. Due to the nature and complexity of the internet network, and in particular, its technical performance and response times for consulting, querying or transferring information data, the Company implements all reasonable means at its disposal, in accordance with the rules of the art, to allow access to and use of the Site and the services offered but is not bound by any obligation to achieve this. Therefore, in view of the hazards linked to the very nature of the internet network, the Company does not guarantee that the Site operates without interruption and that the servers which provide access to it and/or third-party sites for which hypertext links appear do not contain viruses.

The Company cannot be held responsible if one or more Users are unable to connect to the Site due to any technical fault or problem.

The Company reserves the right, without prior notice or compensation, to temporarily close the Site and access to one or more services included therein, in particular to carry out maintenance operations, updates, modifications or changes to operational methods or to restrict the hours of accessibility of the Site, without this list being exhaustive.

In the event of temporary or prolonged unavailability of the Site, particularly in the event of the occurrence of "bugs", the Company cannot be held liable for any damages incurred, other than those arising directly from the failure to perform its obligations listed herein.

The Company cannot be held responsible for the proper functioning of the User's computer equipment or their access to the Internet. For optimal operation of the Site, the Company recommends that each User use computer equipment with the following minimum configuration:

- Chrome version 98+

- Safari 14+

- Edge 98.0+

- Firefox 90+

- iOS 14+

- Android 11.0+

The User acknowledges that access to and use of the Site may be made impossible due to the absence of this minimum configuration on their computer equipment. The User acknowledges having verified that the computer configuration they have is adequate, does not contain any viruses and is in good working order. The equipment (computer, mobile phone, software, telecommunications means, etc.) allowing access to the Site are the sole responsibility of the User, as are the telecommunications costs incurred by their use.

Furthermore, the Company reserves the right to supplement or modify, at any time, the Site and the services available therein according to technological developments. It is the User's responsibility to ensure that the IT and transmission resources at their disposal are up to date so that these resources can adapt to changes in the Site.

Respect for the rules of use

The User is able to take advantage of the features made available on the Site. In general, the User is prohibited, in the context of using the Site, from engaging in acts of any nature whatsoever, such as the writing, publication and posting online, broadcasting, transmission, dissemination of data and/or content that would be contrary to the law, would harm public order, or the rights of the Company or third parties.

In particular, without this list being exhaustive, the User undertakes to respect the following rules when using the Site:

- Do not use a false identity to deceive others and communicate accurate information when using the Site;

- Comply with applicable laws and respect the rights of third parties, as well as these provisions of the General Conditions;

- Use the Site fairly, in accordance with its purpose and in accordance with the legal and regulatory provisions and practices in force;

- Respect the intellectual property rights relating to the content provided by the Company, as well as the intellectual property rights of third parties such as the creator of the Site or, possibly, the creator(s) of the Products; consequently, each User is prohibited from reproducing and/or communicating to the public, via the Site, one or more contents without the authorization of the holders of the rights relating to these contents, when required;

- Not to divert or attempt to divert any of the Site's functionalities outside of its normal use as defined in these General Conditions;

- Do not overload the Site in any way;

- Do not collect information contained on the Site on a massive scale and without prior authorization;

- Do not use, to navigate the Site, robot software or any other equivalent automated process or tool;

- Not to disseminate data, information or content that has the effect of diminishing, disrupting or preventing the normal use of the Site;

- Not to carry out advertising actions without prior and explicit agreement from the Company;

- Do not use the site for professional purposes without prior and explicit agreement from the Company.

Furthermore, in application of the regulations on the fight against money laundering, the User declares that:

- the origin of the funds that he pays to the Company for the purchase of the Products is perfectly legal and does not come from any activity contrary to national and international legislation relating to financial transactions;

- he has not derived any direct or indirect profit from any false justification of income of the perpetrator of a crime or an offence, nor has he contributed to an operation of investment, concealment or conversion of the direct or indirect product of a crime or an offence.

In general, the User undertakes to comply with the laws and regulations applicable in France and, where applicable, in his country, in the fight against corruption.

In the event of a breach by a User of one or more of these rules, the Company reserves the right to unilaterally suspend and/or terminate these General Conditions and all associated contracts or special conditions and/or to block orders and/or from the User concerned, and/or to block their access to all or part of the Site, without any compensation, in accordance with the terms set out in article 7 of these General Conditions.

# Article 5: Order on the Site/Conclusion of the online contract

5.1 Description of the Products present on the Site

The essential characteristics of the Products, services and their respective prices are made available to the User on the BONNOT- website.PARIS.COM. In accordance with decree n°2002-65 of January 14, 2020 relating to the trade in gemstones and pearls, the Company undertakes to provide all information relating to the treatment of gemstones sold on its site.Colored stones resulting from treatment (such as heat treatment or irradiation) will be indicated by the words "With treatment" and, where possible, accompanied by a description of the treatment in question. When the Company does not officially receive this information from its supplier, the Product will be accompanied by the simple words "Without information on treatment", therefore not guaranteeing whether there has been any treatment and the nature of this treatment. Finally, when the stone has not undergone any treatment, the words "without treatment" will be indicated in the description of the stone concerned.

The measurements (size and weight) of the Products are not contractual. Although carried out using extremely precise tools, the measurements are provided to the User for information purposes only. The Company cannot commit to the exact value of these measurements, in particular because they may vary from one measuring tool to another. The USER ACKNOWLEDGES AND ACCEPTS THAT THE MEASUREMENTS OF THE PRODUCTS THAT THEY ORDER ARE TRANSMITTED TO THEM FOR PURELY INDICATIVE PURPOSES AND ARE NOT CONTRACTUAL.

Before placing an order, the User acknowledges having received all the information necessary for their choice. The User also confirms that they have read the delivery costs of the Product they wish to order, as well as the terms of payment, delivery and execution of the contract.

The Company undertakes to honor the User's order within the limits of available Product stocks only. Failing this, the Company will inform the User as soon as possible by any relevant means (error message, email sent to the User when ordering, etc.). The unavailability of a Product is in principle indicated on the page of the Product concerned. Users may also be informed of the restocking of a similar or almost identical Product by the Company.

In the event of unavailability of a Product, the Company may, at the request of the User:

- Offer to ship all Products at the same time as soon as the out-of-stock Products become available again (in the case of a multiple order),

- Proceed with a partial shipment of the available Products initially, then ship the remainder of the order when the other Products are available, subject to clear information regarding the additional transport costs that may be incurred (in the case of a multiple order),

- Propose an alternative Product of equivalent quality and price, accepted by the Customer.

If the Customer decides to cancel his order for unavailable Products, he will obtain a refund of all sums paid for the unavailable Products no later than thirty (30) days after confirmation of payment.

Furthermore, the contractual information concerning the Products is presented in detail and in French or English. In accordance with French law (the Company's country of domicile), it is summarized and confirmed when the order is validated.

THE PARTIES ALSO AGREE THAT ILLUSTRATIONS, SKETCHES, CUSTOM PRE-DESIGN VISUALS OR PHOTOS OF THE PRODUCTS OFFERED FOR SALE ON THE SITE HAVE NO CONTRACTUAL VALUE. THEY ARE TRANSMITTED TO THE USER FOR ILLUSTRATIVE PURPOSES.

The validity period of the Product offer and their prices are specified on the Site. The Company updates its Catalog daily.

5.2 Quality and origin of products

Without this constituting any obligation of result or means, the Company undertakes to select all of its suppliers for the quality and "responsible" origin of their Products (in particular for gemstones). However, the Company does not guarantee the User that the Products it offers for sale on its Site have been extracted from responsible mining activities, in particular respecting international ethical and ecological commitments, or that they have not, in any way, helped to finance illicit activities. Regrettably, the gemstone trade is today subject to this type of moral hazard, for which state-of-the-art methods and technologies do not allow perfect traceability.

Although Bonnot Paris makes every effort to promote and conduct a responsible, lawful, and fair trade in colored stones, it cannot guarantee Users that the Products on the Site fully meet these criteria. However, the Company undertakes to blacklist any supplier whose Products are deemed to be contrary to its ethical commitments and to moral order in general.

Whenever possible, the Company will inform the User of the Country and/or Region and/or, possibly, the mining area from which the Product originates. This information is included in the Product description. It is provided to the User for purely indicative and non-contractual purposes. The Company does not guarantee the veracity of this information, which is provided to it without formal proof by its trusted suppliers.

5.3 Validity of the Order on the Site

To be able to purchase a Product, the Customer must be at least 18 years old and have the legal capacity to enter into a contract with the Company.

The Site does not have any minimum purchase requirements before an order is validated.

Any order on the Site requires the prior creation of an Account and connection to said Account using the login details chosen by the User.

The User can check the status of their order at any time on the Site. Delivery tracking can, where applicable, be carried out using the online tracking tools of certain carriers (La Poste “Valeurs déclarée” in France, FedEx internationally).

The User may also contact the Company's sales department at any time by email, at the address hello@bonnot-paris.com, in order to obtain information on the status of his order. The information that the User provides to the Company when placing an order must be complete, accurate and up-to-date. The Company reserves the right to ask the User to confirm, by any appropriate means, his identity, eligibility and the information provided.

The User must follow a series of steps specific to each Product offered by the Company in order to place and finalize their order. As such, the steps described below are systematic:

- Information of the User on the Site and when ordering concerning the essential characteristics of the Product;

- The User chooses the Product, its possible options and determines its quantity, places it in the Basket;

- Once the Products have been selected and placed in the Basket, the User can access the basket or continue shopping.

- To validate his basket, he must click on the Basket and check that the contents of his order are correct.

- If the User has not already done so, he will then be invited to identify himself or to register via a registration form.

- If the User has just registered for the first time, he/she will have to complete his/her delivery address and his/her billing address if it is different from the delivery address. If the User was already registered or identified, he/she will simply have to confirm his/her delivery and/or billing address.

- Once the User has validated the contents of the Basket, identified/registered and chosen their delivery method, an automatically completed online form will be displayed to them, summarizing the price, applicable taxes and, where applicable, delivery costs.

- The User is invited to check the full contents of his order (including the price, quantity, characteristics and references of the Product(s) ordered, the delivery method and address).

- The User then clicks on the “Continue” button to begin the process of validating their order and initiating the process of purchasing the Product(s) appearing in their Basket.

- The User accepts in parallel the present General Conditions BONNOT-PARIS.COM as well as the withdrawal conditions included therein (excluding “semi-custom” or “custom-made” Products, in accordance with current legislation).

- The User follows the instructions for payment of the Products. He selects the payment method of his choice (Paypal, secure payment via Stripe or by bank transfer). If the User chooses to pay by credit card, he is redirected to a secure payment module (via Stripe). The User is solely responsible for the choice of his payment method. The Company declines all responsibility in this choice, nor in the execution of the payment phase. Depending on the payment method chosen, the User acknowledges having read and accepted without reservation the General Conditions of Use of the company Stripe or the general conditions of the company Paypal or his own bank.

PLACING AN ORDER CONSTITUTES A SALES CONTRACT BETWEEN THE COMPANY AND THE USER, SUBJECT TO THE AVAILABILITY OF THE PRODUCTS ORDERED AND THE VALIDITY OF THE PAYMENT METHOD USED.

It is specified that neither the order placed by the User online nor the acknowledgment of receipt of the order sent by the Company to the User by email constitutes an invoice. Regardless of the order or payment method used, the Customer will receive the original invoice by email after payment validation.

Once the process described above has been completed, the User will receive confirmation exclusively by email of the payment of the order, as well as an acknowledgment of receipt of the order confirming it.

For delivered Products, this delivery will be made to the address indicated by the User, knowing that this address must be located in a country where the trade in jewelry and gemstones is officially authorized by the laws and regulations of the European Union. An interactive and up-to-date list of countries subject to international financial sanctions or embargoes on precious stones and metals is available at the following link: https://www.douane.gouv.fr/demarche/consulter-la-carte-interactive-des-mesures-de-restrictions-commerciales.

Any country appearing in this interactive list at the time of the Order cannot be selected by the User as the country of delivery of the Product ordered.

THE COMPANY RESERVES THE EXCLUSIVE AND DISCRETIONARY RIGHT TO REFUSE ANY DELIVERY TO A COUNTRY DUE TO ITS GEOPOLITICAL CONTEXT AT THE TIME OF THE ORDER.

In accordance with the provisions of the Civil Code relating to remote identification, the User undertakes to provide truthful identification details.The Company reserves the right to refuse the order, for example, for any abnormal request, made in bad faith or for any reason it deems legitimate.

It is the User's responsibility to keep copies of the documents relating to their order (the confirmation email, the Delivery Email, the General Conditions, and any other useful document). Furthermore, if the amount of the order exceeds 120 euros including tax, the Company will keep a copy of the order in its files, for the duration provided for by law. During this period, the User may request a copy of their order at any time. In this case, the Company reserves the right to charge the User the costs relating to the recovery and sending of the requested document.

5.4 Reservation of ownership of the Products

The Products present on the Site and ordered by the User remain the property of the Company until full payment of the price by the User who placed the order.

Intellectual property rights on illustrations, photographs, sketches, pre-design visuals and/or jewelry models are never transferred to the Customer when purchasing a Product on the Site, even if they purchase a custom design service for a Product. THE CUSTOMER EXPRESSLY ACCEPTS THIS CONDITION AND ACKNOWLEDGES THAT THEY ARE PURCHASING A FINISHED PRODUCT FROM THE COMPANY AND IN NO EVENT A VISUAL, CONCEPT OR PRODUCT MODEL. THE CUSTOMER THEREFORE WAIVES ANY EXCLUSIVITY ON THE PRODUCT MODELS THAT THEY ORDER ON THE SITE, EVEN WHEN THEY ARE THE RESULT OF A “CUSTOM-MADE” DESIGN.

The Company, however, prohibits any reuse whatsoever of sketches, visuals and models of Products whose creation has clearly been shared with the Client. This obvious nature will be assessed by the precision of the Client's contributions and/or instructions during the design phase of said sketches, visuals or models, in particular by the provision of drawings with metrics, specific dimensions, or any other element restricting the Company's creative contribution.

5.5 Terms of delivery of the Products

The terms of delivery of the Products (in particular the dedicated times and costs) are described on the Site and reminded to the User at the time of their order.

Delivery methods

The delivery of the Product (delivery) is carried out by a trusted partner of the Company. For shipments of Products in France (Metropolitan France and DROM-COM), the Company entrusts the delivery of the Products to LA POSTE, through its specific offer called "Declared Value". This delivery service is chargeable. It covers losses or damages during shipping up to the declared value of the goods. Delivery is thus ensured up to the declared value at shipment and the Product is delivered against signature to the recipient Customer (or their agent, if applicable). A tracking service during the delivery period is also included in the delivery costs.

For more information on LA POSTE's "Declared Value" service, the User can consult the following link at any time: https://www.laposte.fr/entreprise/produit-entreprise/valeur-declaree.

International shipments of Products are handled by the service provider FEDEX. This service provider also offers a warranty service in case of loss, theft, or damage, as well as a tracking service. This delivery service is chargeable and has its own pricing. Delivery costs vary depending on the destination country or geographic region.

To find out more: https://www.fedex.com/fr-fr/home.html

Delivery is made by default to the delivery address determined by the User within their Account or, where applicable, to the one provided by the User at the time of their order. The delivery address may differ from the billing address. Due to the financial value of the Products and the risk of theft, Bonnot Paris does not offer any standard delivery method or collection of goods in store or at a parcel relay point.

Delivery costs

Delivery costs will be mentioned on the Site and adapted according to the delivery methods chosen (including the delivery address) when the User places the order.

Delivery times

The delivery time is also mentioned on the Site and is reminded to the User at the time of their order. Delivery times are adapted according to the service and/or Product(s) chosen and the delivery methods chosen (including the delivery address) when the User places the order.

The User expressly acknowledges having read and accepted the delivery time offered to him at the time of his order on the Site.

This deadline has contractual value and must be respected by the Company. The Company undertakes to make its best efforts to deliver the Products ordered on time. If this deadline is exceeded, the User may order the Company by registered letter to deliver the Product within a new deadline. This new deadline must be reasonable and represent at least fifty percent (50%) of the initial deadline.

Only in the event of non-compliance by the Company with this second deadline will the Customer be entitled to cancel their order and receive a refund for the Products ordered. In the event of delivery being impossible or of a delay within the second deadline, the User must send another registered letter confirming their request for a refund for the Products ordered. The Company will then proceed to a full refund for the Products ordered within fourteen (14) days following receipt of the last registered letter.

The Company may grant a refund for a Product without receipt of a letter from the Customer, particularly in the event of delivery being impossible. This article does not apply in the event of a delay in delivery due to force majeure. A simple delay due to Bonnot Paris's partner delivery company is not considered a case of force majeure.

The Company reminds that at the moment the User takes physical possession of the Products, the risks of loss or damage to the Products are transferred to him. IT IS THE USER'S RESPONSIBILITY TO NOTIFY THE CARRIER OF ANY POSSIBLE RESERVATIONS ON THE PRODUCT(S) DELIVERED.

5.6 Price of Products

Price display

All Products on the Site are chargeable and have a sales price. All prices displayed include value-added tax (including VAT), at the legal rate in effect on the invoice date. The price displayed on a Product Sheet is the price including VAT excluding delivery costs. Delivery costs are only included at the time of ordering, after the User has selected the chosen delivery method.

The prices indicated on the Site are in euros by default. They can be expressed in dollars or pounds sterling, depending on the choice made by the User in the currency selector on the Site header (top right). At any time, the User can review his choice of currency before confirming his order. The User acknowledges that the Company is free to apply currency conversion rates (€->$ or €->£) that she wishes.

Price changes

The prices of the Company's suppliers are subject to change, in particular depending on the prices of the material. Consequently, the prices indicated on the Site may change for a Product or a range of Products of similar or almost identical quality and measurements. They may also be modified in the event of special offers or sales. The trade in jewelry and gemstones (or colored stones) is subject to a trading market in such a way that the Company does not guarantee any stability in the evolution over time of the prices charged on its Site.

Price validity

THE PRICES INDICATED ON THE SITE ARE VALID, EXCEPT IN THE EVENT OF GROSS OR OBVIOUS ERRORS. THE APPLICABLE PRICE IS THE PRICE INDICATED ON THE SITE ON THE DATE THE ORDER IS PLACED BY THE USER.

Pricing specific to sketches and visuals of Products to be designedThe Company offers a Product preview service through digital visuals and/or hand-drawn and digitized sketches. This service is made available as part of the design of “semi-custom” or “custom-made” Products as provided on the Site under the heading https://bonnot-paris.com/sur-mesure.html.

The preview service is free within the following limits:

- For “Half-measure”: One (1) visual per Product design project.

- For “Custom-made”: Two (2) visuals per Product design project, supplemented by the possibility of making two (2) new modifications to the visual chosen from the 2 initially proposed.

Beyond these limits, the User will be charged a fixed amount of sixty euros excluding tax (60 € excluding tax) per visual or per modification of a visual. The User is informed in advance of the pricing terms of this service before confirming his order. The User will also be invited to consult the price list for the design of pre-design visuals of the Products by clicking on the following link: https://bonnot-paris.com/nos-tarifs-previsualisation.

The Company is committed to transparency regarding this service and to informing the User when the flat rate applies. The User is free to refuse this service, in which case their order for a “semi-custom” or “custom-made” Product cannot be validated, except in exceptional circumstances with the express agreement of the Company.

5.7 Payment terms for Products

The User makes payment for his order when validating his Basket, using the payment methods offered on the Site.

Validation of the order is subject to acceptance by the User of these General Conditions and the delivery and payment terms.

For orders of "semi-custom" or "custom-made" Products, a deposit of 50% of the total amount of the order is required upon validation of the order. The balance of the order will be payable upon delivery of the Product. Manufacturing times may vary from 4 to 6 weeks once the deposit has been received.

The payment methods accepted by the Company are as follows:

- Payment by credit card via the secure Stripe service.

- Payment via PayPal.

- Payment by transfer bancaire.Le Payment by credit card is secured by the service provider Stripe. The Company has no access to the User's banking information under any circumstances. This information is processed directly by Stripe, in accordance with their general terms of use.

In case of payment by bank transfer, the order will be validated after receipt of payment in the Company's bank account. The transfer information will be sent to the User after validation of their order on the Site.

# Article 6: Right of withdrawal

In accordance with the legal provisions in force, the User has a period of fourteen (14) calendar days from receipt of the Product to exercise his right of withdrawal from the Company, without having to provide reasons or pay a penalty, for the purpose of exchange or reimbursement, provided that the Products are returned in their original packaging and in perfect condition within fourteen (14) days following notification to the Company of the User's decision to withdraw.

“HALF-CUSTOM” AND “CUSTOM-MADE” PRODUCTS ARE NOT SUBJECT TO THE RIGHT OF WITHDRAWAL, IN ACCORDANCE WITH THE LEGAL PROVISIONS IN FORCE.

Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be resold as new, accompanied by the purchase invoice. Damaged, soiled or incomplete products will not be accepted.

The right of withdrawal may be exercised online, using the withdrawal form available on the Site, in which case an acknowledgment of receipt on a durable medium will be immediately communicated to the User by the Company, or any other unambiguous declaration expressing the desire to withdraw.

If the right of withdrawal is exercised within the aforementioned period, only the price of the Product(s) purchased and the delivery costs will be refunded; the return costs will remain the responsibility of the User.

The refund will be made within fourteen (14) days from notification to the Company of the decision to withdraw, subject to receipt of the returned Products. The Company will make the refund using the same means of payment as that used for the initial transaction, unless the User expressly agrees to a different means of payment. This refund will not incur any costs for the User.

# Article 7: Liability and guarantee

The Company declines all liability in the event of loss or damage to the Products upon delivery, unless the User notifies the carrier of the necessary reservations at the time of delivery. In the event of loss or damage, the User must inform the Company within three (3) days of receipt of the Products.

The Products sold on the Site comply with the regulations in force in France. The Company cannot be held liable for non-performance of the contract concluded, on the one hand in the event of force majeure, as defined by the French courts, and on the other hand in the event of fault of the User or the unforeseeable and insurmountable act of a third party to the contract.

In any event, the Company's liability is limited to the amount of the order.

# Article 8: Customer Service

For any information or questions, the Company's customer service can be reached by telephone at 01 89 70 99 85 from Monday to Friday from 9 a.m. to 5:30 p.m., by email at the address hello@bonnot-paris.com, or by post to the following address:

Bonnot Paris  10 Peace Street  75002 Paris

# Article 9: Intellectual property

All texts, comments, works, illustrations, works and images reproduced or represented on the Site are strictly reserved under copyright and intellectual property law and for the entire world. As such and in accordance with the provisions of the Intellectual Property Code, only use for private purposes, subject to different or even more restrictive provisions of the Intellectual Property Code, is authorized.Any total or partial reproduction of the Site is strictly prohibited.

# Article 10: Personal data

The Company is committed to protecting Users' personal data. All personal data concerning the User collected by the Company is treated with the strictest confidentiality, in accordance with the provisions of the Privacy Policy and the European General Data Protection Regulation (GDPR).

# Article 11: Disputes

In the event of a dispute, an amicable solution will be sought before any legal action. The User is informed that he or she may in any event resort to conventional mediation, in particular with the Consumer Mediation Commission (Consumer Code, Article L534-7) or with existing sectoral mediation bodies, or to any alternative dispute resolution method in the event of a dispute.

# Article 12: Applicable law and competent jurisdiction

These General Conditions are subject to French law. In the event of a dispute and in the absence of an amicable agreement, jurisdiction shall be granted to the competent French courts, notwithstanding multiple defendants or third-party claims.

# Article 13: Miscellaneous provisions

If one or more provisions of these General Conditions are held to be invalid or declared as such pursuant to a law, regulation or following a final decision of a competent court, the other provisions shall retain their full force and scope.

The fact that one of the Parties does not take advantage of a breach by the other Party of any of the obligations referred to in these General Conditions cannot be interpreted for the future as a waiver of the obligation in question.

# Article 14: Company contact details

Bonnot Paris

10 Peace Street  75002 Paris

Bonnot Paris

8 Place Monseigneur Rumeau  49100 Angers

Telephone: 01 89 70 99 85 (Monday to Friday, 9 a.m. to 5:30 p.m.)

Email: hello@bonnot-paris.com

# Article 15: Modification of the General Conditions

The Company reserves the right to modify these General Conditions at any time. The new General Conditions will be applicable to any order after they are posted online on the Site.

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These General Conditions of Sale and Use are updated as of August 5, 2024.

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Please note that all of these General Conditions must be approved by the User during each order on the Site.

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Testimonials

"My experience at Bonnot Paris was incredible from start to finish. From the first meeting, I knew I was in good hands.
François took the time to understand my needs and preferences, and presented me with a selection of stones that were each more beautiful than the last. The design process was truly collaborative. The designer drew 5 options and was very receptive to my feedback. The end result is a custom-made ring that I love."
Christelle

"We called on Mr. Deprez to create our wedding rings. From the first meeting, he understood my husband's style. The designs are very well done, and the entire team is very attentive to any changes that may be necessary. Mr. Deprez was also able to adapt perfectly to the budget he was given.
The rings are of impeccable quality. We will definitely use them again for other projects!"
Oceane

“I am absolutely delighted with the experience I had with Bonnot Joaillerie creating a custom engagement ring for my fiancée.
The process was smooth and enjoyable, and the staff was incredibly professional, attentive, and patient. François was truly able to guide me through the selection of stones (size, quality, etc.). Their expertise and attention to detail exceeded all my expectations.
The ring is simply magnificent, perfectly reflecting my fiancée's tastes and personality!"
Tidiane

"Bonnot Paris jewelry is exceptional. The stones are dazzlingly beautiful. François sets out straight away to conquer exceptional gems!
Why go to a "famous" jewelry house when François and his team will guide you throughout the process of creating a unique piece of jewelry, perfectly suited to your tastes and personality?
Eugenie